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You are here:HOME > A FEW QUESTIONS
To prevent the loss of the rest of my mind, here are answers to often-repeated questions.

Q. What methods of payment do you accept?

A. Visa, Mastercard, Discover, and Paypal.

Q. What is the best way to contact you?
A. By email

How much is shipping?
You can check shipping rates anytime by simply clicking on the "View Bag" button and then use the "Calculate Shipping Rates" feature. We ship all mosaic orders by UPS.

How are shipping charges calculated?
Shipping charges are based on the actual charges of the carrier you select. Once you have filled your cart, you will be able to check shipping rates before submitting your order.

Q. How long will it take?
A. Most orders are shipped within 24 hours, excluding weekends and holidays.

Q. Do you accept orders for products that are out of stock?
A. No, we do not offer back ordering, but we will gladly notify you when the stock is replenished.

How quickly do you ship?
Orders are shipped in 1-3 business days by the shipping method you choose.

Q. Do You sell Wholesale?
Wholesale Orders Sales Tax Certificate of Business License is required. For more information, email info@pieceloveandsmalti.com.

Q. Retail Location?

A. Sorry! Our insurance policy does not allow public access. Contractor pickup is available for orders over $1,000. For more information, email info@pieceloveandsmalti.com.

Q. Do you take phone orders?

A. Place your order exclusively online with our highly secure encrypted checkout system. Sorry, we do not accept phone orders. I probably would forget what you asked for...that reminds me of a joke.

Betty and Bill were kinda elderly and were sitting around the breakfast table. Betty told Bill to go to the grocery store and buy a few things for the evening's dessert. She said, "Bill, run up to the corner and get a gallon of ice cream, and write it down so you don't forget. Oh, and while you are there, gets some chocolate syrup to put on the ice cream, write it on your list." She proceeded, "OOOh, pecans would be so yummy on top of the ice cream, so write that down too." Bill told his wife that he didn't need to write it down 'cause the chocolate and nuts were atop the ice cream bin in the store. So he left and came back in about an hour and placed a brown paper sack in the middle of the dining room table. Betty walked up to the sack, looked into it, pulled out a dozen eggs, and said, "BILL, WHERE IS THE BACON?"